Will a heat pump actually work in my house?
In most UK houses, yes — if the design is right. Older, un-insulated properties may need larger emitters or partial insulation upgrades. We'll tell you what's needed in the survey.
Air source heat pumps • MCS • BUS eligible
Air source heat pumps that actually hit the efficiency on the spec sheet.
Most underperforming heat pumps aren't bad units — they're badly designed systems. Kinergy's ASHP work starts with a real room-by-room heat loss survey and ends with a low-flow-temperature system tuned to your property, not a generic quote against square meterage.
MCS certified
Heat Geek verified
BUS grant approved installer
NICEIC for electrical
Brands we install
Proper kit, not just whichever box the merchant had in.
AlphaDaikinMitsubishi EcodanSamsungVaillantGrant Aerona
Brand choice depends on heat loss, hot water demand, noise limits, available space and warranty preferences — we'll recommend what fits, not what pays us the best margin.
The Kinergy heat pump process
From enquiry to commissioning, step by step.
1. Heat loss survey
Room-by-room CIBSE/MCS-compliant heat loss calculation. Radiator or emitter review. Hot water demand assessment. Noise and siting check for the outdoor unit.
2. System design & quote pack
Proper schematic, pipework sizing, emitter strategy, buffer/volumiser decision, controls strategy. Clear quote pack with what's included, what's not, and SCOP expectations.
3. BUS application
MCS certificate and BUS voucher handled by us. £7,500 grant deducted from the installed price so you pay the net figure.
4. Install
Outdoor unit, cylinder, controls, any emitter upgrades, electrical works and commissioning — all under one roof. NICEIC-approved for the electrical side.
5. Commissioning & handover
Weather compensation curves set, flow temperatures tuned, controls explained. You leave with clear documentation, not a mystery.
6. Aftercare
Annual service offer, warranty support and a real phone number for post-install questions.
Boiler Upgrade Scheme
Up to £7,500 off an eligible air source heat pump
The UK government's BUS scheme currently offers £7,500 toward eligible air source heat pump installations in England and Wales, claimed by your MCS installer. Kinergy handles the MCS certification, eligibility check and BUS voucher so the grant comes straight off your installed price. Current eligibility rules on GOV.UK.
Check my grant eligibilityTypical spec
What a Kinergy ASHP install usually includes.
- Outdoor unit
- Monobloc or split ASHP sized to measured heat loss, typically 5–16 kW for domestic.
- Cylinder
- Unvented hot water cylinder sized to occupancy — typically 180–300 L with heat pump coil.
- Flow temperature
- Designed for ~35–50°C to hit real-world SCOP of 3.5–4.5.
- Controls
- Weather compensation, hot water schedule, optional smart thermostat integration (Nest, Tado, Ecobee).
- Emitter strategy
- Larger radiators or underfloor where needed to keep flow temperatures low.
- Electrical
- Dedicated circuit, isolator and CT-clamp-ready wiring for solar/battery integration.
Recent heat pump project
Cotswolds luxury garden cottage.
Air source heat pump paired with underfloor heating throughout, plus fan coil units providing summer cooling. Low running costs for a high-end residential property that wanted year-round comfort without noisy outdoor clutter.
See more projects →Heat pump FAQs
The questions that come up before people book a survey.
Is it as warm as my gas boiler?
Yes, but it works differently — steady, lower-temperature heat rather than short hot blasts. Most customers prefer it once they're used to it.
How loud is it?
Modern ASHPs run around 40–55 dB(A) at 1 m — roughly a quiet fridge. Siting matters; we check Permitted Development noise limits in the survey.
What about my hot water?
A heat pump heats a hot water cylinder, with an optional legionella cycle. Sized properly, you won't notice a difference vs. a combi.
Want Kinergy to look at your project?
Send a few details — property type, location, and what you're considering. We'll confirm the right next step.